Privacy policy

Who we are

This website is run by Zokforce Technologie Inc., a company based in Toronto, Ontario, Canada. Questions about this policy go to service@zokforce.com.

What we collect

We collect only what you choose to send us.

• Contact form: your name, work email, organization, country or region, the topic you choose and your message.
• AI readiness assessment: your results are worked out in your browser, and nothing is sent while you answer. If you ask for your report, we receive your name, work email, organization, sector, your role if you give it, your answers and scores, the language of the page, whether you’d like a review call, and whether you agreed to receive news from us.
• Email: anything you send to service@zokforce.com.
• Chat assistant (Zoey): the messages you type are sent to an AI model, which writes the answer, and the conversation is kept in your browser until you close the tab. If you type an email address, we save that message and the answer, and email them to our team.

We don’t ask for health information on this website.

What is collected automatically

Cloudflare, which hosts our website, processes your IP address and browser details to deliver our pages and to protect the site from abuse, for example by limiting how often a form can be sent. Our Chinese-language pages load fonts from Google Fonts, so Google receives your IP address and browser details when you open them.

We use Google Analytics to count visits and to see which pages are read and how people find our website. It sets cookies in your browser, with names that start with _ga, so it can recognize a returning visitor for up to two years, and Google receives your IP address and browser details. If you visit from Quebec, the European Union or the United Kingdom, or we can’t tell where you are, nothing from Google Analytics loads until you choose Allow in the box we show on your first visit. Elsewhere it starts on your first visit, and that box lets you turn it off. Cloudflare works out your region from your IP address; we don’t store it. We remember your choice in your browser for 12 months. Change your choice

When you ask for your assessment report, the form runs Cloudflare Turnstile, a check that a person rather than a bot is sending it. It reads technical details from your browser and keeps a small identifier in your browser’s storage for Cloudflare’s own site, not ours.

How we use it

• To reply to you and arrange the call you ask for.
• To follow up on your assessment, including the review call if you ask for one.

We send you news or offers only if you tick the box that asks for your consent, and you can withdraw that consent at any time. We don’t sell personal information, and we don’t share it with anyone for their own marketing.

Who handles it for us

We share personal information only with the service providers that run this website, and only so they can provide that service:

• Cloudflare: hosting, storage of form submissions, and delivery of the emails our forms send.
• Google: visit statistics (Google Analytics) and the fonts on our Chinese-language pages.

We may also disclose personal information when the law requires it.

Where it is stored

Our service providers may store and process information outside Canada, including in the United States. While it is there, the laws of that country apply, and its courts and authorities may be able to access it.

How we protect it

Our forms send your information over an encrypted connection (HTTPS).

Your rights

You can ask to see the personal information we hold about you, ask us to correct it, withdraw your consent, or ask us to delete it. Email service@zokforce.com and we’ll get back to you. If you’re not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.

Children

This website is for businesses and organizations. It isn’t meant for children.

Our products

ZokLens has its own privacy policy, which covers the information it handles: the ZokLens privacy policy.

Changes to this policy

When we change this policy, we update the date at the top of this page.